This policy only refers to purchases made through the Exam Suites website.
Refunds and cancellation
Refunds for 11+ mock exams, GCSE revision workshops and other events run by The Exams Suites Ltd will be issued under following criteria. Please note that if the event is being run by a third party, you will need to contact them regarding their cancellation policy.
If Exams Suites cancels an event, 100% of the fee will be refunded within 14 days of the cancellation being notified.
IF YOU CANCEL YOUR PURCHASE THE FOLLOWING TIMINGS APPLY:
28 days or more before the event – 100% of the fee paid
7 to 27 days before the event – 50% of the fee paid
fewer than 7 days before the event – No refund